Paysera

Agreements and Supplements

All terms and conditions of agreements and supplements applied to clients of Paysera are publicly available and can be accessed by everyone interested.

Required Documents

(valid for all users of the system)

General Payment Services Agreement for Private Clients
General Payment Services Agreement for Business Clients
Privacy Policy

Additional Documents

(valid when using a specific service)

Payment instruments linked to the Paysera account (Supplement)
Mobile Paysera Application (Supplement)
Conditions for Execution of International Payment Transfers
Visa Payment Card
Visa Payment Card Privacy Policy
Trading Precious Metals Terms and Conditions
Terms and Conditions of the Escrow Account Service

Recommendations

Recommendations for the Safe Use of Paysera
Recommendations for Accepting Online Payments
Guidelines for Paysera Logotype Usage
Bug Bounty Programme Terms and Conditions

Services for Merchants

(valid when using a specific service)

Online Payment Processing via E-banking and Other Systems
Online Payment Processing via Payment Cards (Supplement)
Payment Processing via Operators (Supplement)
Payment Processing at Points of Sale (Supplement)
Mobile Paysera Retailers Application (Supplement)
Rules for the Provision of the Payment Initiation Service (Supplement)
Processing of Personal Data
Delivery Terms and Conditions

Mediation

(valid when using the service)

Rules for the Recommendation Programme (Supplement)

Claims Examination

Rules for Processing Client Claims

Other documents

The fee information document
The glossary of most representative terms linked to the payment account
The information document for consumers about their rights when making payments in Europe
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