Account administration and identity verification for private clients
An account administration fee is charged only when the client does not use the account at all for at least 1 year. This fee is used to cover the administration expenses of the unused account until the account becomes empty and is automatically closed. The client is always informed about the fee to be charged via all of their email addresses known to us.
| Service | Fee |
|---|---|
| Account opening or closing in the system | Free |
| Account opening or closing at the Paysera branch (for Lithuania only) | 10 EUR |
| Account administration | Free |
| Account administration, when the client has not logged in to their account or performed a single payment operation in 1 year* | 10 EUR/month For Paysera Bank Georgia clients – 2 GEL |
| Safekeeping of funds of clients taken over from other financial institutions** | 10 EUR/month |
| Fee for the transfer/administration of a deceased client's funds | 10 EUR For Paysera Bank Georgia clients – free |
| Account administration for clients with Enhanced Due Diligence (EDD) in Kosovo | 300 EUR/month |
| Bankruptcy administration | 20 EUR |
| Account closure for accounts closed due to a KYC/AML-related decision | 10 EUR |
* If the account is empty or no money is left after charges, the account will be closed. The client will be informed 2 weeks prior to starting to charge the account and one more time prior to closing the account.
** The fee applies no earlier than 60 calendar days after Paysera sent the client a notice about it. Before the fee starts to apply, the client may inform Paysera that they do not agree with it and request the return of all their funds. In that case, the fee is not applied, and the funds are returned free of charge.
Identity verification
Verify your identity to access all Paysera features. Choose your method based on your requirements:
| Client identification case | Identification method | Important information |
|---|---|---|
| Open a personal account | Identification via the Paysera mobile app. | Register and verify your identity via the Paysera Super App. If visiting a branch for assistance, please bring your mobile device with the app installed. You will need your passport or ID card for verification. |
| Increase your limits | Identification at a Paysera branch | If you already have a Personal account and want to access higher limits, you can do so at a Paysera branch. Only your passport or ID card is required; you do not need the mobile app for this process. |